‘Slowareness’ and the balance of reach versus frequency

Article written by Darren Gilbert

Published: 13 September 2012 on Marketing Update

According to Missing Link’s co-founder, Rich Mulholland, ‘slowareness’ is the art of slowing things down to create awareness. Said by him at Radioworks 2012, it’s a key term to remember when considering where we are as a society.

‘Slowareness’ and the balance of reach versus frequency

To say today’s world is fast-paced is an understatement. It’s one where countless brands are demanding the full attention of consumers. The problem of course, is that this is wishful thinking at best. As Craig Rodney, MD of Cerebra said at the same conference, people see advertising as an interruption. That’s not difficult to understand – it’s something that has been mentioned for a while now. However, he takes it a step further. While advertising is certainly an interruption, it can also be viewed as something even worse; an invasion.

Again, this should be a statement that those within or at least interested in advertising industry are aware of. However, how many brands/agencies really take hold of this idea and strive to find new ways to reach their audience without crossing that ‘invasion’ line? There are no doubt a few that do achieve this. Nando’s is one example. While its advertising is an interruption, it’s usually a welcome one. As Rodney continues, “The more interruptive it gets, the more we learn to block it out.” And this works on any medium. And you need to admit something else: you are selling to angry people.

So what is a possible solution? One is to look at the ad support revenue model. Another is to look at an example that has already embraced a different outlook, as Rodney does. For him, Red Bull fits this mould perfectly. “Red Bull is not only selling a product but also a lifestyle,” he says. Why? “[It is because] for them, selling a lifestyle is cooler.” But it is more than that – Red Bull is essentially producing content that people wants. As Rodney points out, and right so, “It doesn’t matter how [your consumers] consume content so long as it’s your content.”

However there needs to be more. For Mulholland, there is the need to shift from the current attention economy to a retention economy. Mulholland points to the example of advert for a car manufacturer titled ‘The Cog’. While it’s an advert that just about anyone will remember if someone describes it to them (its the one that involves parts of a car interacting with each other similar to that of a Rube Goldberg machine which ends with car driving down a small ramp), how many people know the car manufacturer behind the advert? Mulholland believes not many. If you don’t remember, see the ad here.

And that is the point that Mulholland is making – there is a rush to get the message out as quickly as possible and yet there is little to no effort at ensuring the retention of information. How many people honestly knew that ‘The Cog’ was for the Honda Accord before seeing the ad? As Mulholland points out, the internet has given the ‘reach’ (when speaking about reach and frequency in marketing terms) a steroid injection that is passing the point of relevance. “Fast is attention, slow is retention,” he says.

One good example of achieving both reach and frequency is the Johnnie Walker brand. Its six minute short film, titled The Man Who Walked Around the World focuses on one thing – that despite the changes in our society, it remains the same. “While things are changing, you need to stop trying to jump the curve,” says Mulholland. It’s a message that Johnnie Walker has been repeating almost since its beginning and it works. If I were to mention the slogan, ‘Keep Walking’, you’re most likely to know which brand I’m talking about without any further prompting.

Great ads might be great ads but they also need to be remembered, not for their idea but for who was advertising.

What do you think? Do you agree with the idea of ‘slowareness’?

Radio: Still relevant, but…

Article by Matthew Rowles

Published on Bizcommunity.com

A couple of weeks ago a handful of my colleagues and I attended the Radio Works conference. As an agency that has a bit of a love affair with radio we attend every year. 2012′s format was as compelling as ever but also a shade unnerving. Let me explain.

The majority of the speakers, when discussing radio, seemed eager to offer reassurance that..(read more)

More top line speakers for RadioWorks 2012

RadioWorks 2012 press release.
RadioWorks 2012 has added MTN chief marketing officer, Serame Taukobong, as well as Nedbank consumer banking managing executive, Ciko Thomas to its lineup of speakers. They, along with a panel of industry experts, will unpack and pave the way forward on the contentious issue of language in radio advertising. The discussion entitled ‘Lost In Translation’ will be facilitated by seasoned strategist, Andy Rice.
The event has also secured popular morning drive presenters, Gareth Cliff of 5FM at the Johannesburg leg, Ukhozi FM’s Linda Sibiya in Durban and 94.5 Kfm’s Ryan O’ Connor in Cape Town, to help marketers leverage on the growth of digital platforms and improve the results they get from advertising on radio.These new speakers will join RAB UK strategy consultant Claire Wright, who replaces Judith Spilsbury, Ogilvy CEO Abey Mokgwatsane, Commercial Radio Australia chairperson, Cathy O’ Connor, John Smeddle of Leo Buarnett in the Middle East, Walter Pike, chairman of Chillibush Communications, Victor Dlamini, Missing Link Founder Rich Mulholland and more.The event takes place on 22 August in Cape Town and on 23 August in Johannesburg. Tickets cost R880 (excl VAT). For more, go to www.rab.co.za/radioworks2012.
This release was posted on:

The 3rd annual Radioworks Conference is almost here

RadioWorks Press Release

 

Would anyone like to improve the results they get from advertising on radio? Does anyone know if their creative message is making the right impact? Most of the industry is familiar with radio, rather like a good family member. We take for granted that we know everything about the medium, and the best way to use it.

This is the insight underpinning the RAB’s (Radio Advertising Bureau) 3rd annual RadioWorks Conference. Themed ‘Radio – Amplified’, the conference is set to break through the complacency to inspire and re-ignite a passion for Radio as the powerful advertising medium that it is.And, with more advertisers acknowledging that consumers are now more than ever connecting with brands through digital and social media communities – the big question is: what does this mean for radio?RAB general manager, Matona Sakupwanya confirms that this year’s line-up of speakers, who’ve each been tasked with “fuelling the fire for creating great radio, to help advertisers achieve their objectives”, will address this and many more other radio advertising issues of the day.“Despite the popularity of our growing digital offerings, radio’s real power still lies in the connection it makes with listeners. Radio has become the meeting point for a number of new technologies such as mobile, social media and the internet.
As the champion of the medium of radio in South Africa, we’ve made it our business to prove the effectiveness and relevance of the medium in the new media landscape and demonstrate how advertisers and their advertising agencies can take advantage of this in their radio advertising”, she says.

Here’s who to look forward to:

- Rich Mulholland. Former Rock ‘n Roll roadie and founder of presentation firm, Missing Link, Mulholland puts the ‘freak’ in frequency with a helicopter view on the birth of digital – radio’s illegitimate love-child.

- In studio … some of the best in the business, namely Ukhozi FM’s Linda Sibiya (Durban only),94.5Kfm’s Ryan O’ Connor (CT only) and 5FM’s Gareth Cliff (JHB) give advertisers their tips on how to best connect with the evolving listener and optimise their use of radio for maximum ROI.

- Judith Spilsbury, head of Effectiveness Insight at the RAB UK roadmaps their evolving challenges and milestones over the past 20 years, providing an excellent perspective on how media strategists and marketers today, can determine the effectiveness of their radio campaigns.

Frank.net machettied through the radio clutter in 2011 with its straight-talking, tell-it-like-it-is, honest brand voice. Hear Frank.net CEO Lenerd Louw and multi award-winning agency, FoxP2’s ECD Justin Gomes unpack radio’s role in a campaign that sold R1-billion of life cover in the first 4 months of launch – and continues to grow.

- Prolific writer, chairman of Chillibush Communications and honorary member of the Twitterati, Victor Dlamini contests lazy ideas and simple-minded concepts in marketing.

- Cathy O’ Connor, chairperson of Commercial Radio Australia looks at Digital Radio and its impact on terrestrial radio internationally and what we can take forward from the Australian success story.

- Fresh from his duties as Cannes 2012 Radio Jury president, Rob McLennan gets under the skin of creatives with breakthrough learnings from the festival and tells us why South African radio advertising has the ‘best reputation in the world’.

- Craig Rodney, MD of leading digital communications agency, Cerebra explores the rise and attraction towards digital content, the death of interruption-based advertising, and how creative agencies have the biggest opportunity right in front of them.

- ‘Lost in Translation’ – a panel of industry heavy-weights tackles language in radio advertising, Walter Pike dissects the role of radio in the social era, Ogilvy CEO Abey Mokgwatsane predicts how the digital revolution will impact the future agency and its partners and John Smeddle of Leo Burnett in the Middle East unpacks the increase in radio ad spend in BRICS nations, validating radio as a relevant platform in robust emerging markets.

The Cape Town leg of the conference will take place at the Crystal Towers Hotel, opposite Century City shopping centre on Wednesday, 22 August, while the Johannesburg leg is on 23 August at the Forum, at the Campus, Bryanston. Be advised that the Durban breakfast is an invite-only session.

To book, email prudence@rab.co.za, go to www.rab.co.za/radioworks2012 or

phone   (011) 325-4935.

Tickets range from R740 for groups of five or more to R800 for one person.

 

This was posted on:

Media Update

RadioWorks Conference 2012 re-ignites passion for radio

RadioWorks 2012 Press release
RAB’s (Radio Advertising Bureau) third annual RadioWorks Conference, themed ‘Radio – Amplified’, is set to break through the complacency to inspire and re-ignite a passion for radio as the powerful advertising medium that it is.
Moreover, with more advertisers acknowledging that consumers are now more than ever connecting with brands through digital and social media communities – the big question is, ‘what does this mean for radio?’RAB GM, Matona Sakupwanya confirms that this year’s line-up of speakers, who’ve each been tasked with ‘fuelling the fire for creating great radio, to help advertisers achieve their objectives’, will address this and many more other radio advertising issues of the day.”Despite the popularity of our growing digital offerings, radio’s real power still lies in the connection it makes with listeners. Radio has become the meeting point for a number of new technologies such as mobile, social media and the internet.As the champion of the medium of radio in South Africa, we’ve made it our business to prove the effectiveness and relevance of the medium in the new media landscape and demonstrate how advertisers and their advertising agencies can take advantage of this in their radio advertising”, she says.

Speakers

  • Not Your Average Listener! Rich Mulholland, former Rock ‘n Roll roadie and founder of presentation firm, Missing Link puts the ‘freak’ in frequency with a helicopter view on the birth of digital – radio’s illegitimate love-child!
  • In studio…Some of the best in the business, namely Ukhozi FM’s Linda Sibiya (Durban only), 94.5Kfm’s Ryan O’ Connor (Cape Town only) and 5FM’s Gareth Cliff (Johannesburg) give advertisers their tips on how to best connect with the evolving listener and optimise their use of radio for maximum ROI.
  • Judith Spilsbury, head of Effectiveness Insight at the RAB UK roadmaps its evolving challenges and milestones over the past 20 years, providing an excellent perspective on how media strategists and marketers today, can determine the effectiveness of their radio campaigns
  • Frank.net ‘machetied through the radio clutter in 2011 with its straight-talking, tell-it-like-it-is, honest brand voice’. Hear Frank.net CEO Lenerd Louw and multi award-winning agency, FoxP2′s ECD Justin Gomes unpack radio’s role in a campaign that sold R1-billion of life cover in the first 4 months of launch – and continues to grow!
  • Prolific writer, chairman of Chillibush Communications and honorary member of the Twitterati, Victor Dlamini contests lazy ideas and simple-minded concepts in marketing.
  • Cathy O’ Connor, chairperson of Commercial Radio Australia looks at digital radio and its impact on terrestrial radio internationally + what we can take forward from the Australian success story
  • Fresh from his duties as Cannes 2012 radio jury president, Rob McLennan gets under the skin of creatives with breakthrough knowledge from the festival and tells us why South African radio advertising has the ‘best reputation in the world’.
  • Craig Rodney, MD of leading digital communications agency, Cerebra explores the rise and attraction towards digital content, the death of interruption-based advertising, and how creative agencies have the biggest opportunity right in front of them
  • ‘Lost in Translation’ – a panel of industry heavy-weights tackles language in radio advertising. Walter Pike dissects the role of radio in the social era, Ogilvy CEO Abey Mokgwatsane predicts how the digital revolution will impact the future agency and its partners and John Smeddle of Leo Burnett in the Middle East unpacks the increase in radio ad spend in BRICS nations, validating radio as a relevant platform in robust emerging markets.
    The Cape Town leg of the conference will take place at the Crystal Towers Hotel, opposite Century City shopping centre on Wednesday 22 August, while the Johannesburg leg is on 23 August at the Forum, at the Campus, Bryanston. The Durban Breakfast is an invite-only session. For more information, go to www.rab.co.za/radioworks2012.

 

This release was posted on:

Bizcommunity

Silo Breaker

 

The Radio Advertising Bureau (RAB) has appointed Matona Sakupwanya as its new General Manager.

With an extensive background within the marketing, media and advertising industries, most recently as General Manager of Mallworx, a mall media company, Sakupwanya’s 18 year career spans radio sales management experience as well as Station Management at the largest commercial radio station in SA, MetroFM.

Commenting on her new role, Sakupwanya feels the timing is now right to embark on a new radio challenge; “Radio has always been my first love and with the current media landscape being quite ripe with opportunity – and the RAB strategy solid, my sleeves are firmly rolled up.

“I’m particularly excited at the prospect of championing the medium and helping marketers, media and creative agencies better understand and harness the power of radio for their brands”.

Sakupwanya joins the RAB at a time when the South African radio landscape today is immeasurably more exciting than it’s been in years.

The media landscape has exploded into an ever expanding smorgasbord of choice over the last few years, leaving marketers pressed for time, and less able to give each element of their strategy in depth attention;

“Apart from the fact that radio still offers exceptional value from both a numbers and pricing perspective, its strength still lies in the personal relationship it has with people.

As the RAB we are ideally positioned to work with stations, sales houses and agencies in gauging where their challenges lie in effective radio planning and creative execution, and then deliver on these in an impactful manner.

With mainstay RAB projects such as the RadioWorks Conference and RadioGAUGEhaving gone a long way in establishing positive perceptions of the RAB within the advertising and marketing industries, the next step to maintaining this focus is to continually share these skills and wisdom with our target market, ensuring that radio continues to dominate the SA media landscape well into the future”, she adds.

RAB Board Chairman Ryan Till says; “We are delighted to have Matona on board and look forward to the energy and insight that she’ll bring as we head into this next chapter in the RAB’s existence. The RAB currently holds a strong and solid position within the industry andcatapulting it to even greater heights will be an exciting challenge for her”.

 Press release published on;

Media update 

Bizcommunity

AdFocus – Financial Mail

Sounding off about radio

Written by Zweli Mokgata on September 7, 2011 – 4:24 pm –  Financial Mail

Is the local radio advertising community being too critical about the state of its sector?

SA advertising agencies dominated the radio category at this year’s Cannes Lions advertising and communications festival in France. And radio entries into SA’s own Loerie Awards in Cape Town next week, are reported to have grown strongly. But speakers at the Radio Advertising Bureau’s (RAB) annual RadioWorks conference in Johannesburg last week were critical of the overall quality of advertising in a country where radio is the most pervasive and widespread medium.

RAB GM Gilda de Araujo says many advertisers continue to favour TV and print, then use radio as an afterthought. Productions are often slapped together at the last minute. “Some advertisers argue radio is not for their products,” says De Araujo. “They may use it for activations and direct-response marketing but not for brand-building.”

She concedes that some radio campaigns fail to deliver. But defenders of the medium argue this is self-fulfilling. A sub-standard campaign is bound to fail.

De Araujo says radio commercials must be developed in a more collaborative way. “It’s important to slow down and give some focused attention to the radio element of your campaign,” she says. “You need to involve the stations since they are the specialists when it comes to their community and listeners.”

Former 5FM DJ Mark Gillman says brands often get a better response by sponsoring programme content rather than placing  ads. Radio is all about creating a relationship with listeners. “We give you great radio and you [advertisers] killed it. You gave me barcode competitions and hamper prizes.”

Creative radio specialist Tony Hertz says TV and print advertising have evolved but radio remains stuck in the past. “It’s not that radio is bad, it’s just that TV, print and outdoor are amazing. With these media you would not write the same ad as last year, but if you get a radio brief, the chances are that you’ll write the same ad that your father wrote 20 years ago.”

He adds that the problem is an international one, not limited to SA. One reason is that the marketing world is visual and screen-based. “We have developed some incredible technology over the years to deliver things visually, hence creatives around the world are not taught the skills of radio,” he says.

He adds that radio stations must share the guilt  because they sell themselves as a quick, cheap option. That does not encourage creativity.

Barrett Whiteford, head of marketing for FNB’s credit card division, points to his brand’s series of 45-second ads featuring Steve, a telesales representative left speechless by knowledgeable consumers.

“If the ads are not working, you change them. You can’t use a paint-by-numbers approach bound to 30 seconds. Radio is more important than TV because you can get into people’s lives. We managed to get a great deal of interest from our ads, both positive and negative. Within two months our number of leads increased by over 1000%, new accounts were up 45% and we saw a 26% increase in new credit cards,” he says

RadioWorks 2011 gets on Cape Town’s frequency

Published: 6 September 2011 on Media Update

By Darren Gilbert

On 1 September, agency, media and radio personnel gathered at Crystal Towers for the Cape Town leg of RadioWorks 2011. With the theme of ‘TILT’ and a focus on radio from a different angle, RAB South Africa had promised an entertaining day. As its general manager, Gilda de Araujo, said, it’s a conference that relies on “hard core market intelligence that delegates will be unable to garner anywhere else”. It proved to be just that.

Former 5FM broadcaster, Mark Gilman, began the conference with his signature style. Energetic and comic with a touch of seriousness which included poking fun at Capetonians, his talk focused on what radio programming should really be – fun. As he claims, everything he did on air started with a laugh and while some may regard this as ridiculous, he has a point. Successful radio broadcasting relies on engaging with your audience, and what better way to include them than by being entertaining?

He pointed out that programming does not just consist of the news. In order to make it worthwhile, you need to say something that will make people tune in and keep listening. There is a reason why people still turn on the radio – it is for quality companionship, so give it to them. Radio 2000 DJ and emcee for the day, David Mashabela, certainly knew all about audience engagement as he entertained the small crowd between presentations with his own music video and comic anecdotes.
Barrett Whiteford, head of marketing at FNB’s credit card division, followed on from Gilman by putting a more corporate slant on the proceedings. However, while the topic turned to advertising in the banking sector, the focus was placed more on the success of the ‘Steve’ ad campaign than on advertising as a whole. If you don’t know the ads, they involve a call centre agent phoning people to try and get them to change to bank X, only to be told that FNB is better.

“It’s a classic turning of the tables, but engaging,” as Whiteford added, and had initially proved so popular that more ads were created. It also had DJs talking about the ads and endorsing FNB of their own accord – the type of advertising that you can’t buy, as Whiteford said. Unfortunately, ‘Steve’ has become so well known that a Steve who was working in the FNB call centre had to move to a different department for fear of being abused by anyone he called. That in itself displayed the success of the campaign, which resulted in a 40% lift in sales which are still rising.

The final presentation for the first session had conference speaking newbies, Jenny Glover and Brent Singer of Net#work BBDO, share their insights into the Cannes judging process, which included a mneumonic device on how to create an award-winning radio advert. Despite their inexperience with such presentations, listening to the creatives talk about creativity was engaging and produced one of the best quotes of the day – “Stop treating radio like a slapper.”

The two creative directors from the Johannesburg-based agency were all about giving radio its due, something which Tony Hertz, the first speaker of the mid-morning session, agreed with. The only person in the world to win both a black and yellow D&ampampampampampAD pencil for radio, the British director and writer had the opportunity to impart his secrets of creative radio advertising. He said, “The big secret is that there are no secrets,” but radio advertising is about finding a feeling and tapping into it. It’s time people begin to treat radio with a more respect.

MTN is one such brand that has treated radio with respect, as it used the medium for its first campaign. This was an aside as Ryan Gould, general manager of brand and communication for MTN SA, brought a client’s perspective on advertising to the conference, focusing specifically on last year’s Ayoba campaign. For Gould, as Hertz said before him, the success of the campaign lay in the creation of a ‘feeling’.
John Walls, director of Ultimate Media, ended off the mid-morning session with his presentation on the rise of non-traditional radio solutions, and his solutions for media strategists in a changing environment, where results are needed beyond the standard 30 seconds that most radio ads provide.

After lunch, attendees had a choice of speakers, which included Mark Gilman continuing his entertaining rant on branded programme technology; RadioGAUGE International’s Jason Brownlee and Lebo Motshegoa of Foshizi on radio insights; and Tony Hertz on radio for art directors.

Thought leader Khaya Dlanga who, when not tweeting all day, is senior communication manager for Coca-Cola, ended where Gilman had begun the day by speaking about brands and telling their stories, creating an entertaining and fitting end to what RAB South Africa had promised – engaging and fun, but serious and content rich.

http://www.mediaupdate.co.za/?IDStory=41110

RadioWorks Conference adds more speakers

25 Aug 2011 08:17

The RadioWorks 2011 Conference which takes place on 31 August at The Forum in Johannesburg and 1 September at Crystal Towers in Cape Town, has added Mark Gilman, Ryan Gould and Khaya Dlanga to its line-up of speakers.

Former 5FM presenter and now head of TMGS Creative, Gilman who specialises in brand programme technology, will talk about the know-how and techniques required to create and imagine compelling programming, content that the audience can feel, touch and see on radio, content that is emotive.
"The idea is to create programming so cogent that even without the brand and the lure of a prize, it will succeed; programming so captivating that it will escape sales managers’ schedules and cross station footprints. Imagination is a good starting point for brand programming technology," explains Gilman.
RadioWorks has also secured MTN GM: Brand and Communication Ryan Gould and Coca Cola Senior Communications Manager Khaya Dlanga
These new speakers will join FNB Credit Card & Vehicle Finance head of marketing Barrett Whiteford, Network BBDO creative directors Jenny Glover and Brent Singer, Hirsch’s PR and marketing manager Luci Hirsch, Grey South Africa CEO Sizakele Marutlulle, Foshizi MD Lebo Motshegoa and RadioGAUGE development director Jason Brownlee.
For more, go to www.rab.co.za/radioworks

RadioWorks conference ready for top class speakers| Bizcommunity

30 Aug 2011 11:26

The Johannesburg leg of the RadioWorks 2011 Conference will take place at the Forum, The Campus Office Park, Bryanston on Wednesday, 31 August 2011, and in Cape Town on Thursday 1 September at the Crystal Towers, opposite Century City Shopping Centre.

A key speaker is Tony Hertz who will give an informal, enthusiastic and passionate morning presentation entitled ‘The 7 Secrets of Creative Radio’, which has evolved from his 35 years as an awarded radio specialist and international agency creative director. In various incarnations, it’s received good reviews in 32 countries and was a featured workshop this year at Cannes. He will also be playing great radio from Japan, France, Argentina, Colombia, the Philippines, the UK, Australia and the US.
He will also be presenting a more focused afternoon mini-workshop entitled ‘Radio 4 Art Directors’, why good agencies make less than good radio ads and how to make them better.
For more, go to www.rab.co.za/radioworks.