Creatures of habit

Thank you to SAARF for providing the following analysis:

South Africans have shown little change in their radio listening habits, with SAARF’s latest RAMS release showing no significant listening changes over the previous survey.

Key results from RAMS February 2012, the sixth release from the 2011 RAMS programme, are:

Time spent listening

Technical Info

*Fieldwork period: End of August-   mid December 2011, with the Jan-   June 2011 urban/rural sample

*Sample size: 29 309

As was the case in RAMS Dec 2011, time spent listening (TSL) is stable on the previous release, and is one minute lower than it was a year ago.

Currently, TSL is three hours and 38 minutes per day.

Total listening

In total, radio listening levels are stable across the entire week.

  • Past 7 day listening: 88.1% (lower listening in Durban)
  • Average Monday to Friday (ave. M-F): 68.3%
  • Saturday listening: 64.8% (levels are up in Kimberley, but down in metros and in Durban). Listening in the evening is lower than it was in RAMS Feb 2011.
  • Sunday listening: 64.8%, with declines in listening in Pietermaritzburg. Listening on a Sunday afternoon is slightly higher than a year ago, while evening listening is somewhat down.

Individual station changes

Only stations showing statistically significant audience changes are reported on here. For a full list of audience figures, please visit www.saarf.co.za, and click on “RAMS® (radio)”.

While no individual radio station showed any movement this RAMS release over RAMS Dec 2011, five commercial stations and a number of community stations have significantly improved audience levels compared to RAMS Feb 2011.

  • BRFM and Radiokansel/Radio Pulpit’s average Monday to Friday listening levels are at 0.2%, an improvement for both on their levels of 0.1% a year ago.
  • Metro FM: looking better than it did a year ago, with weekly listening at 17.3%, compared to 16.2%. The station has however, lost listeners in cities and large towns on a past-7-day level, versus RAMS Dec2011.
  • Radio 2000:now at 2.6%, compared to 2.1% in RAMS Feb 2011.
  •  Ukhozi FM commanded 18.4% of all weekly radio listeners in Feb 2011. Now, its national reach is 19.5%.

The community radio sector is stronger today than it was a year ago, reaching 24.3% of South Africans each week (compared to 23.0% in Feb 2011), and 12.4% on an average Monday to Friday (compared to 11.6% a year ago).In the short term however, the sector is showing declined listening in metro areas both across the week and on an average Monday to Friday, versus RAMS Dec2011.

Community stations whose improved year-on-year reach contributed to the sector’s stronger position are:

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Stations showing lower audience figures compared to the year previous (RAMS Feb 2011) are:

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Some stations have seen listeners from various demographic groups adjusting their listening habits, but not enough to affect the overall reach of these stations. Demographic shifts over RAMS Dec2011were seen for:

  • Gagasi 99.5 FM: more LSM 8 listeners across the week.
  • Kaya FM 95.9: fewer LSM 8 on a Monday to Friday.
  • Lesedi FM: more listeners in large urban areas, Gauteng, and in LSM 8 (past 7 days), and more listeners in Gauteng and on the Reef on an average Monday to Friday.
  • Motsweding FM: fewer LSM 7 listeners across the week.
  • SAFM: more listeners from the Western Cape (past 7 days)
  •  Trufm: lower listening levels in large urban areas (past 7 days)

*All analysis provided by SAARF

Click here to download the figures!

RadioWorks Insights

Having successfully hosted the mother of all Conferences, RadioWorks 2011 – an amazing and rare opportunity where a host of the industry’s smartest thinkers got to soak up a whole day of radio, discussing what works, what doesn’t and why, we were suitably thrilled when some of the key speakers agreed to be a part of this publication. Here are just some of the notable takeouts.

Don’t you love it when they get it so right? Jenny Glover, Net#work BBDO

5 Tips on how to make NTR work – John Walls, Ultimate Media

Up close and personal with the Programming Manager – Jason Brownlee

The many shades of black – Lebo Motshegoa, Foshizi

Top Radio Case Studies – 2011

The South African radio advertising industry today is a smorgasbord of creative and strategic brilliance. One of the most successful radio campaigns we’ve seen in a long time is FNB’s ‘Steve’ campaign, and it’s certainly not alone in delivering a compelling case study for radio in 2011. Gain insights from SAB, Old Mutual, the National Treasury and LEADSA case studies, showing that radio really does deliver second to none.

FNB banks on radio to communicate a myriad of service offerings

SAB has ‘no regrets’ about using radio to promote responsible drinking

Partnering with a station to get rewards – the MiWay way

When Radio ‘Met’ J&B

National Treasury uses radio to engage listeners from all walks of life

Vawter’ shows they can and ‘vil’ build a brand on a limited budget

One small step on Radio, one giant leap for Old Mutual

Radio mobilises a nation with LeadSA

Back to school – Varsity College uses radio to further it education objectived

Castle Lite brews up a concept that’s a perfect fit for radio

Outsurance Pointsmen Project

Glocal Charts (local & global wins)

‘Think local, act global’ is a chant that’s no doubt fallen on your ears in recent times. With South Africa once again topping the Cannes Lion Radio charts, bringing home 10 awards, including the coveted Grand Prix, and raising the standards on our own doorsteps, we’re happy to report that Creatives really took this message to heart.

Read on, and you’ll find tips from award-winning Jenny Glover of Net#work BBDO, Grant Sithole of Draftfcb, Justin Gomes of Fox P2 and many more, including commentary from Cannes Radio Panel Jury President, Eugene Cheong. We’re sure these articles will help you tap into the relevant cultural nuances of our rainbow nation and inspire your creative communication. After all, the power of your radio campaign really does lie in the power of your message.

Creatrix does the best they can do for Koo – and Eskom

140BBDO puts Snickers on the D&AD map!

Frank.net – The thrills without the frills

Thath’ amachance, thath’ amawards!

Draftfcb CT goes for Gold at Pendoring Awards

Yes we Cannes!

A view from the top

‘Frequency is everything’ – or so they say. ‘Radio is the most daunting of all mediums to create for’ – or so they say. In light of the ever-changing landscape, where everyone is expected to stay on top of trends, we’ve gathered some of the biggest industry guns, including Capitec CEO Riaan Stassen, LoweBull CEO Wayne Naidoo, Mediacom Strategist Ross Sergeant, Draft FCB ECD Neo Mashigo and lots more, to weigh in on these and other pressing media and creative issues and make sure you stay on top of your radio game.

Reasons why I did not touch that dial in 2010 – Rui Alves, Lowe Bull

Radio Creative: Time to raise the bar – Wayne Naidoo, Lowe Bull

An antidote to ‘creative’s block – to be taken daily – forever – Tony Hertz

True commitment to transformation will benefit radio – Ross Sergeant, MediaCom

Building a New Brand - Riaan Stassen, Capitec

Wooing the listeners – Luci Hirsch, Hirschs

Time for a shake up - Neo Mashigo, Draftfcb

Insider Info

With the proposed announcement of 3 new commercial stations, South Africa’s radio landscape is set to be immeasurably more robust in the coming year. It is without a doubt an exciting time for the industry to sit up, take notice and full advantage of radio’s unique offerings. Who better to set the scene than some of the radio business heavy weights we’ve come to know and respect. Ryan Till of Primedia Broadcasting, Nick Grubb of Kagiso Media, Rivak Bunce of United Stations and Eugene Zwane from SABC coming right up.

Radio as we knew it - Rivak Bunce, United Stations

The future is LOUD - Eugene Zwane, SABC

Rules of engagement - Nick Grubb, Kagiso Media

Radio: The driving force behind meaningful connections - Ryan Till, Primedia Broadcasting

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The challenge

Drive acquisition and account growth on FNB core products

Why Radio

“Much as we as marketers could see the golden ribbon and how it all worked so well together, the reality is people don’t listen to ads the way we plan them. The challenge is that banking products are often the last thing people think about. At the same time, we need to build and grow our customer base. As financial institutions, we’re often bound by terms and conditions and other industry-related compliance issues, which have to be included in our ads. Radio was identified as the key medium that could integrate together the various propositions in one sitting. It could provide the quick turnaround times required on the campaign”, says FNB.

Implementation

The campaign came about by trying to turn a slice of life insight on its head. A prime example of this is incorrigible telesales agents who just won’t take no for an answer. The ads were then written, as long as they needed to be, to get the story across. The generic spots varying in length between 45 and 90 second ads, depending on the message to be communicated were flighted.

Realising that no one sits in their cars, homes or work for hours in order to hear and ‘get’ an entire construct, messages were rotated equally across different stations, with each advert focused on benefits available to customers across products and channels.

 

The Results

On average there’s been an increase of over 40% in sales across key products and services. FNB also benefitted from added exposure from, amongst others, Kaya FM presenters waxing lyrical about the campaign in programming time, as well as other channels using the topical Steve campaign as editorial content. This has all contributed to making ‘Steve’ a household name.

Learnings

  • An ad has to be as long as it takes to get the message across.
  • Radio is something you get involved with from the onset. It’s not something you leave to an engineer to do.
  • Don’t let the duration of the spot hamper the creativity.
  • Media maketh the spot. There’s no such thing as too much exposure. We decided that in the first hour, listeners should at least hear 2 to 3 ads.
  • Stop painting by numbers. It has to be entertaining for the listener. Be topical. If you can’t be topical, be entertaining. Everyone loves a soapie.
  • Lastly, use sonic triggers if you can. We start and end the ads the same way, with the same ‘beeps’.

RAB Commentary

Impressive results from FNB. The campaign intelligently demonstrates that an ad needs to be as long as it takes to get results, proving that the quality of the message is more important than the length. The active involvement of the client from conceptualisation to flighting is a positive step indicating that when creative and professional marketers begin to approach radio campaigns with the right intent and production commitment, the results speak for themselves.

Listen Up:

Title: FNB App

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Title: Mev. Venter

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Title: Mrs Mabusela

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Title:180 FNB Mention

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The challenge

With a relatively small budget, South Africa’s first and only alcoholic spring water cooler, Vawter, wanted to communicate its unique intrinsic qualities which are premium vodka and spring water. As a differentiator and means of building brand personality, they also sought to reinforce and educate consumers on the pronunciation of the brand name.

 

Why Radio?

“As a relatively small brand with small budgets, we felt that using Radio was the perfect medium to use to achieve our objectives as it has the greatest reach and allows us to use audible cues with respect to the brand’s name and personality.

Radio allows us to create a large amount of mystery around, ‘Tatiana’, the character used in our ads as well as creating talkability around the brand”, explains Vawter Global Marketing Manager Claudia Mills.

 

Implementation

Perhaps the most important aspect of the campaigns is the humorous play on a stereotypical human truths – for instance, Book Club. These meetings between ladies are more often than not focused on socialising more than the reading of books. The use of witty humour that plays on stereotypical human truths is a ‘recipe’ that the brand has now come to be known for – and through which objectives are met.

 

The Results

Through consumer feedback via social networking sites, the radio ads have been found to be a resounding success. Testament to this is the fact that people on the Vawter Facebook page engage with the brand in the same humorous tone and manner that the radio executions are so well known for. Advertising objectives were reached by increased brand awareness and likeability scores.

 

 

Learnings

The intense marrying of radio with digital media to increase a 360-degree interaction and awareness with consumers is essential to making a successful Vawter campaign. Tatiana –the mysterious on-air character is active on the brand’s Facebook page in the same humorous tone and manner as her radio profile. This further increases brand awareness, personality and engagement.

Listen Up:

Title: Vawter – Book Club

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Listen Up:

Title: Festive Season

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Title: This Heritage Month

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Title: Planning for the future

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Title:Life’s breath taking moments

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